'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater

We test our applications often using ‘RunAs’ to run Internet Explorer under a different session. I know that SharePoint allows you to ‘Log in as a different user’ but it doesn’t always work that well for us (i.e. you log in repeatedly and it might let you in).

One of my colleagues was trying to edit a document logged into Windows as one user, but running his IE session at a different user. Clicking on the document opened it Word in IE – despite that the Library should try and open documents in their client application. Trying to edit the document he got the message:

‘Edit Document’ requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater.

This is the same message as mentioned in KB833714, but a different cause. When I tried editing the same action but as the user he was logged into Windows as it worked fine.

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'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater

2 thoughts on “'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater

  1. I have MS Office professional plus 2007 and have this issue. Did repair, registering OWSSUPP.DLL, diagnostic run. Nothing fixed this issue. Any suggestions?

    Thanks,
    K. Anbarasu

    Like

  2. Karsten Breivik says:

    Apparantly 64 bit version of IE does not have full support for Sharepoint Try using 32 bit version of IE instead.

    Background – see comments here: http://ddkonline.blogspot.com/2008/08/edit-document-requires-windows.html and here: http://technet.microsoft.com/en-us/library/cc263526.aspx

    Try 32 bit version instead, should be available even if 64 bit version is installed C:Program Files (x86)Internet Exploreriexplore.exe

    as described here: http://answers.microsoft.com/en-us/ie/forum/ie8-windows_7/i-have-windows-7-64-bit-and-need-to-use-internet/babaa5f8-ff06-4ea2-aef6-a9416d65f981

    Like

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